Privacy Policy
Fire House Pizza (“we”, “us”) operates
www.firehousepizza.pk and the
Fire House Pizza Android ordering app
(com.firehousepizza.app) for customers in Wazirabad, Pakistan.
What we collect
When you browse the website, call us, or order through the app, we may collect:
- Name and phone number
- Delivery address and location notes
- Order details, preferences, and payment / fulfilment status
- Device and app diagnostics needed to keep the app working (e.g. crash logs)
How we use it
We use your information to:
- Take, prepare, and deliver orders
- Confirm orders and handle complaints or refunds
- Improve menu, delivery, and app reliability
- Comply with applicable law
We do not sell your personal data.
Sharing
We share data only with people and systems needed to fulfil your order (kitchen, delivery riders, and payment or hosting providers that process data on our behalf). We do not share your data for unrelated marketing.
Retention
We keep order and contact details only as long as needed for delivery, customer support, accounting, and legal requirements. You can ask us to delete your account and personal data at any time (see below).
Delete your data / account
Google Play users: request account and data deletion here:
https://www.firehousepizza.pk/delete-my-data
That page explains what we delete, what we may retain, and how to submit a request by phone or email.
Children
Our services are for general customers ordering food. We do not knowingly collect personal data from children for marketing.
Contact
Privacy questions or deletion requests:
Call 0303-9348905 or
0331-4962165
Email
privacy@firehousepizza.pk
Visit: Sialkot Road, Islamabad Mor, Wazirabad, Punjab, Pakistan